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    Super Eyedro Tips: Get MyEyedro Cloud Support

    Super Eyedro Tips: Get MyEyedro Cloud Support

    by | Aug 17, 2023 | Blog, Eyedro Tips, MyEyedro

    How to Get MyEyedro Help

    Did you know that MyEyedro has an extensive User Guide to help you with any section of the platform? Whether you need cloud support for plugins, configuration, or tools, simply click on the ? icon at the top right of the page and you’ll be directed to the corresponding section in the MyEyedro User Guide. The MyEyedro User Guide provides step-by-step instructions and helpful tips to make your experience with MyEyedro easy and efficient. 

    Help is just a click away!

    The question mark icon on each page in the MyEyedro cloud platform that directs the user to the appropriate section in the MyEyedro manual.

    Click on the ? symbol.

    You have now been directed to the Highlights plugin information in the MyEyedro User Guide:

    The MyEyedro User Guide section index.
    The Highlights plugin information in the MyEyedro User Guide.

    In addition to the direct cloud support links from your MyEyedro account to the MyEyedro user manual, there are also informative video tutorials, articles, and Eyedro FAQs.

    Energy Monitoring Made Easy

    Suggested Next Topic:

     

    MyEyedro Support Videos

    Eyedro User Manuals

    For detailed Eyedro product specifications, installation, and MyEyedro cloud software information please refer to the following Eyedro manuals:

    MyEyedro Cloud Software Manual

    Eyedro Home Products Guide

    Eyedro Business Products Guide

    Eyedro Technical Support

    MyEyedro Reports Configuration

    MyEyedro Reports Configuration

    by | Aug 10, 2023 | Blog, MyEyedro

    MyEyedro Reports Configuration

    With MyEyedro you have the ability to generate reports in Daily, Weekly, Monthly, Quarterly or Annual time intervals.

    Reports can be scheduled to run automatically or they can be run one time (unscheduled).  You can set Reports to be delivered to you by email and also share to additional email addresses.

    There are direct links from the MyEyedro cloud pages to the MyEyedro user guide for help on any of the Configuration menu items.

    Super Eyedro
    • Create automatic Daily, Weekly, Monthly Reports
    • Set reports to automatically be delivered by email
    • Share reports with multiple email recipients

    MyEyedro Reports Configuration Settings

    MyEyedro new report configuration options.

    MyEyedro Report Type Selection

    MyEyedro New Report Type.

    MyEyedro Report Time Period Selection

    MyEyedro Reports Configuration time interval.

    MyEyedro Reports List

    MyEyedro created reports list with scheduled or unscheduled status.

    Energy Monitoring Made Easy

    Eyedro User Manuals

    For detailed Eyedro product specifications, installation and MyEyedro cloud software information please refer to the following Eyedro manuals and Support menu:

    MyEyedro Cloud Software Manual

    Eyedro Home Products Guide

    Eyedro Business Products Guide

    Eyedro Technical Support

    MyEyedro Tiered Time-of-Use Rates

    MyEyedro Tiered Time-of-Use Rates

    by | May 5, 2023 | Blog, MyEyedro

    MyEyedro Tiered Time-of-Use Rates Configuration

    With MyEyedro you have the ability to customize your Tiered Time-of-Use rates.  By adding corresponding tiers, time bands, and kWh charges you can match the rate schedule set out by your utility.

    There are direct links from the MyEyedro cloud pages to the MyEyedro user guide for help on any of the Configuration menu items.

    • Customize MyEyedro with your electricity rates
    • Create multiple tiers and time bands that correspond with your utility bill
    • Set rates by daily tier limits, time of day, and season

    MyEyedro Tiered Time-of-Use Rates General Settings

    MyEyedro Tiered Time-of-Use general settings tab. Set number of seasons, billing period and effective date.

    Energy Monitoring Made Easy

    Suggested Next Topic:

     

    MyEyedro Reports Configuration

    Eyedro User Manuals

    For detailed Eyedro product specifications, installation and MyEyedro cloud software information please refer to the following Eyedro manuals and Support menu:

    MyEyedro Cloud Software Manual

    Eyedro Home Products Guide

    Eyedro Business Products Guide

    Eyedro Technical Support

    Invert Your MyEyedro Measurement Polarity

    Invert Your MyEyedro Measurement Polarity

    by | Jan 31, 2023 | Blog, Eyedro Tips, MyEyedro

    Invert Your MyEyedro Measurement Polarity

    Are you seeing unexpected negative polarity?

     

    If you are seeing measurements that are the opposite of what you were expecting (positive or negative), you can change them in your MyEyedro account:

     

    1. Go to the Configuration menu, then select Devices.
    2. Select the affected device from the Device list.
    3. Click on Edit Device Settings.
    4. For each affected port select Sensor Inverted – Yes or No.
    5. Hit Submit!
    MyEyedro Demand Live plugin showing Port A negative polarity.

    Expand the Configuration menu then select Devices:

    MyEyedro Configuration menu

    For each port (sensor) that is the incorrect polarity, change Sensor Inverted to Yes or No. 

    Click Submit when you have finished making settings changes:

    MyEyedro Sensor Inverted Settings

    It may take a minute for the polarity change to appear in your MyEyedro data.

    That was easy!

    Energy Monitoring Made Easy

    Suggested Next Topic:

    MyEyedro V5 Device Configuration

    Eyedro User Manuals

    For detailed Eyedro product specifications, installation, and MyEyedro cloud software information please refer to the following Eyedro manuals:

    MyEyedro Cloud Software Manual

    Eyedro Home Products Guide

    Eyedro Business Products Guide

    Eyedro Technical Support

    MyEyedro V5 Daily Tiered Rates

    MyEyedro V5 Daily Tiered Rates

    by | Jan 19, 2023 | Blog, MyEyedro

    MyEyedro V5 Daily Tiered Rates Configuration

    With MyEyedro you have the ability to customize your Daily Tiered rates.  By adding corresponding tiers and kWh charges you can match the rate schedule set out by your utility.

    There are direct links from the MyEyedro cloud pages to the MyEyedro user guide for help on any of the Configuration menu items.

    • Customize MyEyedro with your electricity rates
    • Create multiple tiers that correspond with your utility bill
    • Set rates by daily tier limits and season

    Energy Monitoring Made Easy

    Suggested Next Topic:

     

    MyEyedro Tiered Time-of-Use Rates Configuration

    Eyedro User Manuals

    For detailed Eyedro product specifications, installation and MyEyedro cloud software information please refer to the following Eyedro manuals and Support menu:

    MyEyedro Cloud Software Manual

    Eyedro Home Products Guide

    Eyedro Business Products Guide

    Eyedro Technical Support

    MyEyedro V5 Tiered Rates

    MyEyedro V5 Tiered Rates

    by | Dec 22, 2022 | Blog, MyEyedro

    MyEyedro V5 Tiered Rates Configuration

    With MyEyedro you have the ability to customize your Tiered rates.  By adding corresponding tiers and kWh charges you can match the rate schedule set out by your utility.

    There are direct links from the MyEyedro cloud pages to the MyEyedro user guide for help on any of the Configuration menu items.

    • Customize MyEyedro with your electricity rates
    • Create multiple tiers that correspond with your utility bill
    • Set tiered rates by season

    Energy Monitoring Made Easy

    Suggested Next Topic:

     

    MyEyedro Rates Configuration – Daily Tiered

    Eyedro User Manuals

    For detailed Eyedro product specifications, installation and MyEyedro cloud software information please refer to the following Eyedro manuals and Support menu:

    MyEyedro Cloud Software Manual

    Eyedro Home Products Guide

    Eyedro Business Products Guide

    Eyedro Technical Support