Add Device
To add a device, navigate to the Devices Configuration plugin. Click the ‘Add‘ button.
- Enter the Serial Number. The serial number is located on a label on the physical hardware.
- Click ‘Submit‘. Upon success, the new item will appear in your list and the setup wizard will be launched to help configure the device. NOTE: a successful add will also create a default display group to allow viewing data in MyEyedro plugins and tools. Read the section on Display Groups for additional details.
Device Setup Wizard
The setup wizard will walk you through configuring and testing your hardware after successfully adding it to your account.
NOTE: by default, the wizard is only used when adding a device. If you would prefer to use the device setup wizard for all editing, ensure the Use Wizard for Editing option is checked in the plugin options.
Firmware Update Wizard Page (Common)
The firmware update page will verify the device is running the most recent firmware and, if not, prompt you to update before proceeding with the setup. Firmware updates are occasionally provided to add new features and resolve issues. It is always recommended to use the most recent version of firmware.
Device Label Wizard Page (Common)
This page is used to update labels for the device and, if applicable, the sensors. You should always provide unique and descriptive labels (i.e. Service Entrance, Boiler 1, etc.) especially if you have multiple devices added to your account.
Device Specific Wizard Page(s)
See the appropriate section for a description of available wizard pages
- Electricity Monitor Settings
- Inline Monitor Settings
- Pulse Monitor Settings
- Temperature Monitor Settings
- Mesh Gateway Settings
Verify Wizard Page (Common)
The verify page will perform various checks on the configuration and real-time measurement data and provide a list of warnings and/or errors detected.
Add Device Troubleshooting – Inactive Device
The device must be powered up and connected to the internet in order to add it to your account. If it is inactive, you will be prompted with an error message (below) and buttons directing you to troubleshooting wizards. The buttons presented will depend on the communication methods available on your device.
Add Device Troubleshooting – Previously Claimed
Devices may only be claimed under one user account. If it already belongs to another user, you will be prompted with an error message (below) with steps to resolve.
NOTE: If you are attempting to share access with one or more other users, this can be achieved by either Site Sharing or Display Group Sharing.
