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    MyEyedro User Guide v5

    1. Introduction
      1. Account Access
      2. Signing In
      3. Signing Out
      4. Help & Support
      5. MyEyedro Mobile
    2. Plugins
      1. Highlights
      2. Demand - Live
        1. Temperature Overlay
        2. Demand Alerts
          1. Demand Threshold Average
          2. Demand Threshold Continuous
          3. Demand Threshold Instantaneous
      3. Consumption
        1. Consumption Alerts
          1. Consumption Threshold
      4. Bills
      5. Reports
      6. Net Meter
      7. Compare
      8. Utility Dashboard
      9. Meter
      10. Asset Intelligence
    3. Tools
      1. Data Exporter
      2. Base Load
      3. Peak Load
      4. Unit Converter
      5. Cost Estimator
      6. Solar Calculator
    4. Configuration
      1. User Configuration
        1. Opening User Configuration
        2. Change Password
      2. Site Configuration
        1. Opening Site Configuration
        2. Add Site
        3. Edit Site
        4. Delete Site
        5. Share Site
          1. Un-Share Site
      3. Rate Configuration
        1. Opening Rate Configuration
        2. Bill Profiles
          1. Add Bill Profile
          2. Edit Bill Profile
          3. Delete Bill Profile
        3. Rate Profiles
          1. Add Rate Profile
          2. Edit Rate Profile
          3. Delete Rate Profile
          4. Fixed Price
          5. Tiered
          6. Time of Use
          7. Daily Tiered
          8. Tiered Time of Use
          9. Other Fees
      4. Device Configuration
        1. Opening Device Configuration
        2. Add Device
        3. Edit Device Settings
          1. Gateway Module
          2. Electricity Module
          3. Pulse Module
          4. Temperature Module
        4. Delete Device
        5. Updating Device Firmware
        6. Active/Inactive Alerts
      5. Display Group Configuration
        1. Opening Display Group Configuration
        2. Add Display Group
        3. Edit Display Group
        4. Delete Display Group
        5. Share Display Group
          1. Un-Share Display Group
        6. Configure Alerts
      6. Report Configuration
        1. Opening Report Configuration
        2. Add Report Profile
        3. Edit Report Profile
        4. Delete Report Profile
        5. Report Types
          1. Net Meter
          2. Usage and Cost
          3. Usage and Cost with Graph
          4. Usage Ranking (Premium)
          5. Renewable Generation Metrics (Premium)
          6. Renewable Generation Ranking (Premium)
          7. Asset Metrics (Pro)
          8. Asset Ranking (Pro)
          9. Device Settings (Pro)
          10. Device Uptime (Pro)
          11. New Users (Branded Site Admin)
          12. User Metrics (Branded Site Admin)
        6. Scheduled Reports
      7. Alert Configuration
        1. Opening Alert Configuration
        2. Edit Alert Options
      8. Asset Configuration
        1. Opening Asset Configuration
        2. Asset Profiles
          1. Add Asset Profile
          2. Edit Asset Profile
          3. Delete Asset Profile
        3. Assets
          1. Add Asset
          2. Edit Asset
          3. Delete Asset
    5. Integrated SmartApps

    2.2.2.Demand Alerts #

    –Premium Feature–

     

    MyEyedro allows you to configure email alerts based on your demand. A visual representation of these alert triggers can be seen in the Demand – Live Plugin.

    Demand plugin graph showing the Demand profile at it's threshold

     

    An example alert email can be seen below.

    Example demand alert email with diagram.

     

     FieldHow It’s Used
    AAlert DescriptionExplanation of how the alert was triggered.
    BCustom MessageOptional message configured to be included in the alert settings.
    CTimestampDate and time that the alert was triggered
    DAlert OwnerMyEyedro user that configured the alert.

    Alerts can be configured from the Demand – Live Plugin by using the alerts panel. This can be accessed by clicking the bell icon in the top right-hand corner.

    Diagram detailing the demand alert panel

     FieldHow It’s Used
    AAlert Panel ButtonClicking this will open up the alert panel.
    BList of active AlertsThis will list out all active alerts on your account connected to the currently selected display group.
    CDetails DropdownHides/displays additional alert information.
    DAdd AlertOpens the Alert Settings window to edit the currently selected alert.
    EEdit AlertUnchecking any of the days of the week will prevent alerts from being sent on that day.
    FDelete AlertDeletes the currently selected alert.
    Yes No
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    « Temperature OverlayDemand Threshold Average »
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