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    MyEyedro User Guide v5

    1. Introduction
      1. Account Access
      2. Signing In
      3. Signing Out
      4. Help & Support
      5. MyEyedro Mobile
    2. Plugins
      1. Highlights
      2. Demand - Live
        1. Temperature Overlay
        2. Demand Alerts
          1. Demand Threshold Average
          2. Demand Threshold Continuous
          3. Demand Threshold Instantaneous
      3. Consumption
        1. Consumption Alerts
          1. Consumption Threshold
      4. Bills
      5. Reports
      6. Net Meter
      7. Compare
      8. Utility Dashboard
      9. Meter
      10. Asset Intelligence
    3. Tools
      1. Data Exporter
      2. Base Load
      3. Peak Load
      4. Unit Converter
      5. Cost Estimator
      6. Solar Calculator
    4. Configuration
      1. User Configuration
        1. Opening User Configuration
        2. Change Password
      2. Site Configuration
        1. Opening Site Configuration
        2. Add Site
        3. Edit Site
        4. Delete Site
        5. Share Site
          1. Un-Share Site
      3. Rate Configuration
        1. Opening Rate Configuration
        2. Bill Profiles
          1. Add Bill Profile
          2. Edit Bill Profile
          3. Delete Bill Profile
        3. Rate Profiles
          1. Add Rate Profile
          2. Edit Rate Profile
          3. Delete Rate Profile
          4. Fixed Price
          5. Tiered
          6. Time of Use
          7. Daily Tiered
          8. Tiered Time of Use
          9. Other Fees
      4. Device Configuration
        1. Opening Device Configuration
        2. Add Device
        3. Edit Device Settings
          1. Gateway Module
          2. Electricity Module
          3. Pulse Module
          4. Temperature Module
        4. Delete Device
        5. Updating Device Firmware
        6. Active/Inactive Alerts
      5. Display Group Configuration
        1. Opening Display Group Configuration
        2. Add Display Group
        3. Edit Display Group
        4. Delete Display Group
        5. Share Display Group
          1. Un-Share Display Group
        6. Configure Alerts
      6. Report Configuration
        1. Opening Report Configuration
        2. Add Report Profile
        3. Edit Report Profile
        4. Delete Report Profile
        5. Report Types
          1. Net Meter
          2. Usage and Cost
          3. Usage and Cost with Graph
          4. Usage Ranking (Premium)
          5. Renewable Generation Metrics (Premium)
          6. Renewable Generation Ranking (Premium)
          7. Asset Metrics (Pro)
          8. Asset Ranking (Pro)
          9. Device Settings (Pro)
          10. Device Uptime (Pro)
          11. New Users (Branded Site Admin)
          12. User Metrics (Branded Site Admin)
        6. Scheduled Reports
      7. Alert Configuration
        1. Opening Alert Configuration
        2. Edit Alert Options
      8. Asset Configuration
        1. Opening Asset Configuration
        2. Asset Profiles
          1. Add Asset Profile
          2. Edit Asset Profile
          3. Delete Asset Profile
        3. Assets
          1. Add Asset
          2. Edit Asset
          3. Delete Asset
    5. Integrated SmartApps

    4.6.5.10.Device Uptime (Pro) #

    The Device Uptime report type provides a ranked list of all Devices included in the assessment along with metrics on their connectivity over the report period (i.e. active vs. inactive time).

    Note: Access to this report type requires the user to have a MyEyedro Pro license linked to one of the devices on their account.
    Device Uptime Report Overview

    A

    		The Report generation date.

    B

    		The Report label and date range.

    C

    		Report grouping (i.e. Device/Display Group/Site) label and device serial number.

    D

    		Percentage of time the Device was actively connected to our hardware servers over the report period.

    E

    		Downtime metrics over the report period including the total time spent inactive, number of lost communication events, and the longest outage duration.

     

    Configuration Options

    Device Uptime Report Configuration

     FieldHow It’s Used

    A

    		Sorting MethodThe property on which to rank each Device.

    B

    		Sort DirectionThe direction to sort row entries according to Sorting Method (i.e. ascending/descending).
    Yes No
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