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    MyEyedro User Guide v5

    1. Introduction
      1. Account Access
      2. Signing In
      3. Signing Out
      4. Help & Support
      5. MyEyedro Mobile
    2. Plugins
      1. Highlights
      2. Demand - Live
        1. Temperature Overlay
        2. Demand Alerts
          1. Demand Threshold Average
          2. Demand Threshold Continuous
          3. Demand Threshold Instantaneous
      3. Consumption
        1. Consumption Alerts
          1. Consumption Threshold
      4. Bills
      5. Reports
      6. Net Meter
      7. Compare
      8. Utility Dashboard
      9. Meter
      10. Asset Intelligence
    3. Tools
      1. Data Exporter
      2. Base Load
      3. Peak Load
      4. Unit Converter
      5. Cost Estimator
      6. Solar Calculator
    4. Configuration
      1. User Configuration
        1. Opening User Configuration
        2. Change Password
      2. Site Configuration
        1. Opening Site Configuration
        2. Add Site
        3. Edit Site
        4. Delete Site
        5. Share Site
          1. Un-Share Site
      3. Rate Configuration
        1. Opening Rate Configuration
        2. Bill Profiles
          1. Add Bill Profile
          2. Edit Bill Profile
          3. Delete Bill Profile
        3. Rate Profiles
          1. Add Rate Profile
          2. Edit Rate Profile
          3. Delete Rate Profile
          4. Fixed Price
          5. Tiered
          6. Time of Use
          7. Daily Tiered
          8. Tiered Time of Use
          9. Other Fees
      4. Device Configuration
        1. Opening Device Configuration
        2. Add Device
        3. Edit Device Settings
          1. Gateway Module
          2. Electricity Module
          3. Pulse Module
          4. Temperature Module
        4. Delete Device
        5. Updating Device Firmware
        6. Active/Inactive Alerts
      5. Display Group Configuration
        1. Opening Display Group Configuration
        2. Add Display Group
        3. Edit Display Group
        4. Delete Display Group
        5. Share Display Group
          1. Un-Share Display Group
        6. Configure Alerts
      6. Report Configuration
        1. Opening Report Configuration
        2. Add Report Profile
        3. Edit Report Profile
        4. Delete Report Profile
        5. Report Types
          1. Net Meter
          2. Usage and Cost
          3. Usage and Cost with Graph
          4. Usage Ranking (Premium)
          5. Renewable Generation Metrics (Premium)
          6. Renewable Generation Ranking (Premium)
          7. Asset Metrics (Pro)
          8. Asset Ranking (Pro)
          9. Device Settings (Pro)
          10. Device Uptime (Pro)
          11. New Users (Branded Site Admin)
          12. User Metrics (Branded Site Admin)
        6. Scheduled Reports
      7. Alert Configuration
        1. Opening Alert Configuration
        2. Edit Alert Options
      8. Asset Configuration
        1. Opening Asset Configuration
        2. Asset Profiles
          1. Add Asset Profile
          2. Edit Asset Profile
          3. Delete Asset Profile
        3. Assets
          1. Add Asset
          2. Edit Asset
          3. Delete Asset
    5. Integrated SmartApps

    1.4.Help & Support #

    We pride ourselves on our stellar customer service and support. There are multiple manuals and resources available on Eyedro.com, including product specifications and installation instructions for all Eyedro Electricity Monitoring devices, as well as a Frequently Asked Questions section in our Support Website.

    On every page in your MyEyedro account, you will find a ? icon. Click on the question mark icon to go to the corresponding information in the MyEyedro User Guide.

    Links from MyEyedro pages to the MyEyedro User Guide.

     

    Navigation menu in MyEyedro.

     

    1. From within the MyEyedro client, click on the Hamburger button (three bars in the top left corner) to display the Navigation Menu.
    2. Click on the “Support” button to expand the configuration sub-menu.
    3. Click the About button.

    Links from MyEyedro pages to the MyEyedro User Guide.

    1. To access the user manual, click the MyEydro User Manual link, this will take you directly to the User Manual,
    2. To access the Support Website, click Support. A new tab will open in your browser and you will be directed to the Support Website.

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