Technical Support Center

We’re here to help! Access product manuals, tutorial videos, frequently asked questions, and tips for troubleshooting.

Product and Software Manuals

Manuals for Eyedro products and MyEyedro cloud services​

Product and Software Manuals

Manuals for Eyedro products and MyEyedro cloud services​
View Manuals

Product and Tutorial Videos

Videos for Eyedro products and MyEyedro cloud services

Product and Tutorial Videos

Videos for Eyedro products and MyEyedro cloud services
Watch Videos

Frequently Asked Questions

FAQs for Eyedro products and MyEyedro cloud services

Frequently Asked Questions

FAQs for Eyedro products and MyEyedro cloud services
Read FAQs

Can't find what you're looking for?

Let us direct you to the appropriate channel.

  • I have a general product related question.
  • I have some feedback regarding your product(s).
  • I want to request a feature.
  • I want to become a partner or reseller.
  • I have a specific issue (product or service) that I need help with.

Contact Technical Support

Contact Eyedro Support for specific technical questions related to Eyedro products and MyEyedro cloud services. We strive to answer all enquiries by next business day.

Before you contact us be sure to check out the online resources above for answers to your questions.

Ensure all devices are plugged in and connected to the internet so we can investigate. If the reason you are reaching out to support is the internet connection, please review the appropriate sections of the product guide and installation FAQ before contacting support.

Please include the serial number of your Eyedro device along with the issue that you are experiencing.