Skip to content
  • MyEyedro Cloud
  • Commercial
  • Residential
  • Support
  • Cart
  1. Home
  2. Docs
  3. MyEyedro User Guide
Updated on 23-Apr-2026
MyEyedro User Guide
  • Folder icon closed Folder open iconMyEyedro User Guide
    • Getting Started
      • Beginners Guide to MyEyedro Cloud Service
      • Account Access
      • Sign In
      • Sign Out
      • Navigating MyEyedro
      • Navigating MyEyedro Mobile
      • Help and Support
    • Plugins
      • Highlights
      • Demand
      • Consumption
      • Bills
      • Report Viewer
      • Net Meter
      • Compare
      • Utility DashboardBusinessPro
      • MeterBusinessPro
      • Delta TPro
      • Asset IntelligencePro
      • Asset DashboardPro
    • Tools
      • Data Exporter
      • Base Load
      • Peak Load
      • Cost Estimator
      • Unit Converter
      • Solar Calculator
    • Configuration
      • User
        • Changing your Username
        • Changing your Password
        • Update Preferences
        • License Keys
        • RETScreen KeyCustom
      • Sites
        • Add Site
        • Delete Site
        • Edit Site
        • Site Alerts
        • Site Sharing
        • Site Display Groups
        • Site Limits
      • Rates
        • Getting Started with Rates
        • Bill Profiles
        • Add Bill Profile
        • Delete Bill Profile
        • Edit Bill Profile
        • Bill Profile Limits
        • Rate Profiles
        • Add Rate Profile
        • Delete Rate Profile
        • Edit Rate Profile
        • Fixed Rates
        • Time of Use Rates
        • Tiered Rates
        • Daily Tiered Rates
        • Tiered Time of Use Rates
        • Other Fees
        • Rate Profile Limits
      • Devices
        • Device Installation
        • Add Device
        • Delete Device
        • Device Info
        • Edit Device
        • Electricity Monitor Settings
        • Inline Monitor Settings
        • Pulse Monitor Settings
        • Temperature Monitor Settings
        • Mesh Gateway Settings
        • Update Device Firmware
        • Health Check
        • Device Alerts
        • Device License Keys
        • Device Limits
      • Display Groups
        • Add Display Group
        • Delete Display Group
        • Edit Display Group
        • Display Group Alerts
        • Display Group Sharing
        • Display Group Limits
      • Reports
        • Add Report Profile
        • Delete Report Profile
        • Edit Report Profile
        • Scheduled Reports
        • Report Types
      • Alerts
        • Alert Types
      • AssetsPro
        • Getting Started with AssetsPro
        • Asset ProfilesPro
        • Add Asset ProfilePro
        • Delete Asset ProfilePro
        • Edit Asset ProfilePro
        • AssetsPro
        • Add AssetPro
        • Delete AssetPro
        • Edit AssetPro
        • Asset LimitsPro
    • Reports
      • Usage and Cost with Graph
      • Usage and Cost
      • Net Meter
      • Renewable Generation MetricsBusinessPro
      • Renewable Generation RankingBusinessPro
      • Usage RankingBusinessPro
      • Asset MetricsPro
      • Asset RankingPro
      • Device SettingsPro
      • Device UptimePro
      • Events and AlertsPro
    • Alerts
      • Alert Limit Settings (common)
      • Device Inactive
      • Display Group Device Inactive
      • Site Device Inactive
      • Consumption ThresholdPro
      • Demand InstantaneousPro
      • Demand ContinuousPro
      • Demand AveragePro
  • Folder icon closed Folder open iconHome Energy Monitor
    • Home Energy Monitor Documentation Finder
    • Home Energy Monitor Installation and Product Guide
      • Important Safety Information
      • Box Contents
      • Hardware Installation
      • Internet Connection
      • Software Configuration
      • Specifications
      • Compliance
      • Warranty
      • Troubleshooting
  • Folder icon closed Folder open iconTroubleshooting Guide
    • No power
    • No internet
    • Negative or inverted power measurements
    • Intermittent readings
    • Unexpected readings
    • No wireless mesh communication
  • Folder icon closed Folder open icon3-Phase Energy Meter
    • 3-Phase Energy Meter Documentation Finder
    • 3-Phase Energy Meter Installation and Product Guide
      • Important Safety Information
      • Box Contents
      • Hardware Installation
      • Internet Connection
      • Software Configuration
      • Local API
      • Specifications
      • Compliance
      • Warranty
      • Troubleshooting
  • Folder icon closed Folder open iconInline Power Meter
    • Inline Power Meter Documentation Finder
    • Inline Power Meter Installation and Product Guide
      • Important Safety Information
      • Box Contents
      • Hardware Installation
      • Internet Connection
      • Software Configuration
      • Local API
      • Specifications
      • Compliance
      • Warranty
      • Troubleshooting
  • Folder icon closed Folder open iconFlow Meter
    • Flow Meter Documentation Finder
    • Flow Meter Installation and Product Guide
      • Important Safety Information
      • Box Contents
      • Hardware Installation
      • Internet Connection
      • Software Configuration
      • Determine Meter K-Factor
      • Local API
      • Specifications
      • Compliance
      • Warranty
      • Troubleshooting
  • Folder icon closed Folder open iconTemperature Meter
    • Temperature Meter Documentation Finder
    • Temperature Meter Installation and Product Guide
      • Important Safety Information
      • Box Contents
      • Hardware Installation
      • Internet Connection
      • Software Configuration
      • Local API
      • Specifications
      • Compliance
      • Warranty
      • Troubleshooting
  • Folder icon closed Folder open iconEyedro Install Tool User Guide
    • Getting Started
      • Sign In
      • Sign Out
      • Navigating Eyedro Install Tool
      • Navigating Eyedro Install Tool Mobile
      • Help and Support
    • Device Setup Wizard

MyEyedro User Guide

Getting Started

Plugins

Tools

Configuration

Reports

Alerts

Next - MyEyedro User GuideGetting Started

Still stuck? How can we help?

How can we help?

Was this page helpful? Yes No

Related articles

  • Display Group Limits
  • Add Rate Profile
  • Highlights
  • Net Meter
  • Intermittent readings
  • Health Check
  • Account Access
  • Time of Use Rate Profile
  • Device Limits
  • Consumption
  • Delete Bill Profile
  • Device Info
  • Demand Instantaneous
  • Assets
  • Base Load
  • Edit Site
  • Asset Ranking
  • Tiered Rate Profile
  • Usage and Cost
  • Edit Bill Profile
  • Edit Report Profile
  • Tiered Time of Use Rate Profile
  • Device Installation
  • Unexpected readings
  • Getting Started
  • Add Asset Profile
  • Renewable Generation Metrics
  • Other Fees
  • Demand Average
  • Alerts
  • Getting Started with Rates
  • Alerts Configuration
  • Reports
  • Negative or inverted power measurements
  • Alert Types
  • Add Display Group
  • Device Uptime
  • Renewable Generation Ranking
  • Net Meter
  • Edit Asset
  • Demand
  • Beginners Guide to MyEyedro Cloud Service
  • Alert Limit Settings (common)
  • Device Settings
  • Add Site
  • No internet
  • Device License Keys
  • Cost Estimator
  • Display Group Alerts
  • Asset Intelligence
  • Delete Asset Profile
  • Delete Site
  • Navigating MyEyedro Mobile
  • Rate Profile Limits
  • Update Device Firmware
  • Rates Configuration
  • Report Types
  • Bill Profiles
  • Data Exporter
  • Add Report Profile
  • Delta T
  • Sign In
  • Scheduled Reports
  • Mesh Gateway Settings
  • Report Viewer
  • Temperature Monitor Settings
  • Troubleshooting Guide
  • No power
  • RETScreen Key
  • Add Asset
  • Site Alerts
  • Configuration
  • Display Group Device Inactive
  • Pulse Monitor Settings
  • Bills
  • Changing your Password
  • Delete Display Group
  • Reports Configuration
  • Getting Started
  • Bill Profile Limits
  • Edit Display Group
  • Display Group Sharing
  • Assets Configuration
  • Site Limits
  • Compare
  • Sign In
  • Asset Limits
  • Daily Tiered Rate Profile
  • No wireless mesh communication
  • Asset Dashboard
  • Plugins
  • Navigating Eyedro Install Tool
  • Usage and Cost with Graph
  • Edit Asset Profile
  • Utility Dashboard
  • Solar Calculator
  • Inline Monitor Settings
  • Fixed Rate Profile
  • Consumption Threshold
  • Add Device
  • Changing your Username
  • Getting Started with Assets
  • Asset Metrics
  • Device Inactive
  • Add Bill Profile
  • Device Alerts
  • Site Sharing
  • Help and Support
  • Update Preferences
  • Delete Report Profile
  • Edit Rate Profile
  • Site Device Inactive
  • Eyedro Install Tool User Guide
  • Demand Continuous
  • Peak Load
  • User Configuration
  • Usage Ranking
  • Help and Support
  • Asset Profiles
  • Sign Out
  • Delete Asset
  • Display Groups Configuration
  • Sites Configuration
  • Unit Converter
  • Edit Device
  • Delete Rate Profile
  • Site Display Groups
  • License Keys
  • Electricity Monitor Settings
  • Navigating Eyedro Install Tool Mobile
  • Navigating MyEyedro
  • Events and Alerts
  • Device Setup Wizard
  • Sign Out
  • Delete Device
  • Devices Configuration
  • Rate Profiles
  • Tools
  • Meter
  • See More
Eyedro Energy Monitoring logo

Eyedro Green Solutions Inc. is a software and electronics design company making electricity usage easy to understand. We provide simple solutions for monitoring your electricity in real-time. 

Quick Links

  • Product Catalog
  • MyEyedro Cloud
  • Technical Support
  • Documentation
  • News
  • Contact
  • Company Information
  • Privacy Policy
  • Return Policy
  • Terms of Use
  • Product Catalog
  • MyEyedro Cloud
  • Technical Support
  • Documentation
  • News
  • Contact
  • Company Information
  • Privacy Policy
  • Return Policy
  • Terms of Use

Meter Applications

  • Electric Vehicle Energy Management
  • Energy Monitoring for Solar Installers
  • Multi-Tenant Energy Metering
  • RV/Campground Power Monitoring
  • Data Center Energy Metering
  • Smart Home Integration
  • Landlord Energy Metering
  • Home Solar Energy Management
  • Machine and Lab Equipment Monitoring
  • Home Electric Vehicle Energy Management
  • RV Park and Campground Power Monitoring
  • Cell Tower Energy Management
  • Power Monitoring for Electricians
  • Electric Vehicle Energy Management
  • Energy Monitoring for Solar Installers
  • Multi-Tenant Energy Metering
  • RV/Campground Power Monitoring
  • Data Center Energy Metering
  • Smart Home Integration
  • Landlord Energy Metering
  • Home Solar Energy Management
  • Machine and Lab Equipment Monitoring
  • Home Electric Vehicle Energy Management
  • RV Park and Campground Power Monitoring
  • Cell Tower Energy Management
  • Power Monitoring for Electricians

Get In Touch

  • 606 Colby Drive, Unit E
    Waterloo, ON, Canada N2V 1A2
  • 1-226-499-0944
  • contact@eyedro.com
© 2026 Eyedro Green Solutions Inc.
Linkedin Twitter Facebook Instagram Youtube