MyEyedro Feature List | MyEyedro User Guide

The MyEyedro platform offers three tiers that dictate available features, data storage duration, access levels, and export functionality:

  • MyEyedro Professional: A paid per-device license that unlocks premium features—including advanced alerts, enhanced reports, extended data exports, and asset analytics—along with up to 5 years of data storage and access.
  • MyEyedro Standard: A paid per-device license providing standard platform features and up to 2 years of data storage and access. Every new Eyedro monitor includes a complimentary 2-year Standard license out of the box.
  • MyEyedro (No License): The default tier available to all Eyedro devices. If a device lacks an active Standard or Professional license, it automatically reverts to this tier, which limits data storage and access to up to 2 months (62 days).

Look for the corresponding badges in this user guide that identify professional features. See the MyEyedro Feature List page for details.

All device licenses are for use with a single device and require annual renewal.

To add a MyEyedro Standard or Professional license to your account and assign it to a device, please read the article here.

MyEyedro Feature Comparison

Features Defaults
No License
Standard
Device License
Professional
Device License
Plugins
Highlights
Demand
Consumption
Bills
Reports Viewer
Net Meter
Compare
Utility Dashboard
Meter
Delta T
Asset Intelligence
Asset Dashboard
Tools
Cost Estimator
Unit Converter
Base Load
Peak Load
Solar Calculator
Data Exporter
Configuration
User Preferences
Devices
Display Groups
Sites
Rates
Reports
Alerts
Assets
Reports
Usage and Cost with Graph
Usage and Cost
Net Meter
Usage Ranking
Renewable Generation Metrics
Renewable Generation Ranking
Asset Metrics
Asset Ranking
Events & Alerts
Device Uptime
Device Settings
Alerts
Device Inactive
Device Active
Consumption Thresholds
Demand Thresholds – Instantaneous
Demand Thresholds – Continuous
Demand Thresholds – Average
Support
Self Help
Email
Phone 1
Integration
Samsung SmartThings
Data Sharing
Site Data Sharing
Display Group Data Sharing

MyEyedro Data Storage and Access Ranges

Defaults
No License
Standard
Device License
Professional
Device License
Data Storage
2 months 2 years 5 years
Data Access
2 months 2 years 5 years

MyEyedro Data Exporter Ranges

Measurement Defaults
No License
Standard
Device License
Professional
Device License
Energy – Watt-hours
Monthly (Wh) 12 months 24 months
Weekly (Wh) 26 weeks 52 weeks
Daily (Wh) 62 days 92 days 365 days
Hourly (Wh) 31 days 31 days 365 days
15 Minute (Wh) 7 days 7 days 365 days
5 Minute (Wh) 1 day 1 day 92 days
1 Minute (Wh) 1 day 1 day 92 days
Electricity – Watts
15 Minute (Avg W) 1 day 1 day 92 days
5 Minute (Avg W) 1 day 1 day 92 days
1 Minute (Avg W) 1 day 1 day 92 days
Raw (W) 1 day 1 day 7 days
Electricity – Amperage
15 Minute (A) 92 days
5 Minute (A) 92 days
1 Minute (A) 92 days
Raw (A) 7 days
Electricity – Voltage
15 Minute (V) 92 days
5 Minute (V) 92 days
1 Minute (V) 92 days
Raw (V) 7 days
Electricity – Power Factor
Raw (PF) 7 days
Diagnostic (Wh/W/A/V/VA/VAR/PF)
1 Hour Diagnostic 30 days
15 Minute Diagnostic 14 days
5 Minute Diagnostic 14 days
Diagnostic (W/A/V/VA/VAR/PF)
1 Hour Diagnostic 30 days
15 Minute Diagnostic 14 days
5 Minute Diagnostic 14 days
Water & Gas Volume
Monthly Volume 12 months 24 months
Weekly Volume 26 weeks 14 days
Daily Volume 62 days 92 days 365 days
Hourly Volume 31 days 31 days 365 days
15 Minute Volume 7 days 7 days 365 days
5 Minute Volume 1 day 1 day 92 days
1 Minute Volume 1 day 1 day 7 days
Water & Gas Pulse Count
15 Minute Pulse Count 1 day 1 day 92 days
5 Minute Pulse Count 1 day 1 day 92 days
1 Minute Pulse Count 1 day 1 day 92 days
Raw Pulse Counts 1 day 1 day 7 days
Temperature (°K,°F,°C)
Hourly Avg. 31 days 31 days 365 days
15 Minute Avg. 7 days 7 days 365 days
5 Minute Avg. 1 day 1 day 92 days
1 Minute Avg. 1 day 1 day 7 days
Raw 1 day 1 day 7 days

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