Device Active/Inactive

Device Active or Inactive Alerts are a helpful tool to keep you informed of any drops in service your device may experience due to a power or internet outage. Alerts can be configured to send out when a device loses communication with the MyEyedro Cloud Service and/or when that communication has been restored.

1. Open the Devices plugin under Configuration sub-menu.
2. Select a Device from the list that you want to configure an active or inactive alert for.
3. Expand the Alerts Panel if it is not already.
4. Click the edit button beside the alert type you intend to configure; active or inactive. This will display the “Edit Alert” form.
5. Adjust the alert settings as desired.
   1. Enable Alert. Check to enable the alert. Uncheck to disable.
   2. Label. A user defined label for the device alert. NOTE: This field is Required.
   3. Custom Message. An optional custom message to include in the body of the email.
   4. Email Recipients. A comma separated list of email addresses to be notified. NOTE: This field is Required.
   5. Show Advanced Settings. Expand the advanced configuration options. NOTE: See Alert Limit Settings page for details.
6. Click on the “Submit” button to save any changes.